• Area Asset Protection Coordinator

    Location US-GA-Marietta
    Posted Date 2 weeks ago(1/4/2019 4:50 PM)
    Job ID
    2019-24127
    # Positions
    1
  • Overview

    We are…

    Stein Mart is a national off-price retailer offering designer and name-brand fashion apparel, home décor, accessories, and shoes at everyday discount prices. Stein Mart provides real value that customers love in over 280 stores across the United States and online. Apply today and join the team!

     

    At Stein Mart, our purpose is to inspire our customers to look and feel special while saving money. Six values support our purpose, guide our behavior and smartly move us along our path to accomplishing our goals. Embracing this purpose and demonstrating these values will bring out the best in us every day and our customers will feel special every time they interact with us.

     

    We value...

    Hospitality

    We are welcoming, friendly and look for ways to make you feel special

    High Standards

    We are accountable for our actions and challenge ourselves to proactively improve

    Urgency       

    We move with speed and purpose to achieve success

    Caring           

    We are kind and concerned for the well-being of every person

    Bold

    We are empowered to be innovative and resourceful

    Simplicity

    We make things easy for people to shop and work with us

     

    Responsibilities

    • Observe store operations processes to detect problems, initiate investigations, research and establish facts for proof and validation of evidence, and resolve internal/external loss cases following company guidelines; testify at legal proceedings as required.
    • Trouble-shoot and install CCTV camera systems.
    • Inform and educate associates about the Company's asset protection philosophy and policies
    • Provide ongoing asset protection training for all store Associates and Managers
    • Assist with training of new Area Investigations/Training coordinators
    • Partner with the Area AP Manager to implement asset protection training programs
    • Insure adherence to laws, regulations and Stein Mart's policies and procedures
    • Maintain routine surveillance and review surveillance video recordings
    • Follow up on audit results, review, research and report irregularities, and recommend corrective action
    • Conduct formal interviews to establish facts, including conducting phone interviews, making contact with customers or outside authorities
    • Analyze information to make informed decisions; deciding a course of action in conjunction with others
    • React quickly to emergency situations and identify points of danger (e.g. fire, crime risk and workplace hazards)
    • Develop thorough knowledge of systems to include computer programs/reports, store registers and electronic surveillance equipment
    • Prepare required reports on asset protection activity and submit copies to: Store Management and the Area AP Manager
    • Educate and inform associates of safe working procedures and practices working with Store Managers to schedule and conduct safety committee meetings and training on a regular basis
    • Conduct annual OSHA training and bi-monthly safety inspections
    • Assist with implementing new safety procedures and following up on recommended changes
    • Provide ongoing communication to Store Management, Area AP Manager and Regional Asset Protection Directors and Corporate Asset Protection regarding problems/issues as applicable
    • Partner with Store Management and the Area AP Manager to coordinate recruiting, selecting, orienting and training for Area AP Staff.
    • Establish personal contacts and build rapport with local authorities (i.e., Police Department, Fire Department, EMS, disaster coordinators and prosecutors

    Qualifications

    • High school diploma or GED equivalent; Associates Degree preferred.
    • Retail loss prevention experience.
    • Minimum 2 years experience in a loss prevention position with experience conducting investigations and interviews.
    • Experience using Wicklander-Zulawski Interviewing and Interrogation techniques preferred.
    • Demonstrated ability to effectively communicate both verbally and in writing.
    • Results oriented with demonstrated ability to follow through, make informed decisions that comply with policies and procedures, complete tasks and problem-solve.
    • Demonstrated attention to detail with a high degree of accuracy.
    • Demonstrated ability to handle stressful situations with emotional control and conduct mediations in a diplomatic manner.
    • Ability to work independently.

      

    Physical Requirements: Moderate physical effort required.  Standing and walking will constitute 50% or more of a work shift.  Stooping, kneeling and climbing on an as needed basis.

     

    Travel Requirements:  Approximately 90% travel within a defined area.  Expected overnight travel.  

                                     

    *Must have a valid Driver’s License and reliable transportation.*

     

     

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