• Operations Lead

    Location US-TN-Brentwood
    Posted Date 2 months ago(7/5/2019 1:42 PM)
    Job ID
    # Positions
  • Overview

    The Stein Mart story began more than 100 years ago in the Mississippi Delta with one family owned establishment. Today, Stein Mart has grown into a nationwide retailer with over 290 stores. Stein Mart’s success is attributed to our unique niche in the market offering current fashion trends at competitive prices paired with customer service and a personal shopping experience. Join the Stein Mart story today!


    Stein Mart is currently seeking a professional individual enthusiastic about customer service and fashion to join our Store Team as an Operations Lead. This position supports the operational areas in the store.



    Receiving Responsibilities

    • Process information to include recording and retrieving data, verifying written and numerical information, and researching and resolving merchandise problems.
    • Provide leadership by organizing department workflow, providing information and maintaining communication and by fostering teamwork.
    • Processing merchandise by organizing merchandise to be processed, checking in and ticketing merchandise, and preparing merchandise for the selling floor.
    • Assist in minimizing loss of company assets.
    • Maintain a safe and clean work environment.

    Merchandise Responsibilities

    • Partner with Merchandising Managers to replenish merchandise on the sales floor from back stock areas (priority on Accessories, Gifts and Linens).
    • Place signage for sales promotions, help set merchandise and verify that merchandise is ready for promotions.
    • Assist with floor moves, taking markdowns, preparing RTVs for shipping, handling ticket requisitions and re-ticketing merchandise as needed; prepare merchandise transfers and assist with MOS procedures.
    • Provide assistance to the Assistant Store Managers for merchandise tasks and projects as needed.

    Operations Responsibilities

    • Complete the Daily Sales Audit and daily bank deposits as needed.
    • Follow up with the Management Team on register audit points to reinforce correct register procedures.
    • Teach Associates how to correctly sensor merchandise and monitoring that merchandise sensors are used and placed correctly.
    • Assist with lost and found procedures.
    • Identify and report workplace safety hazards.
    • Provide customer service at the front of the store as needed.
    • Provide assistance to the Assistant Store Managers for operations tasks and projects as needed.


    • High school graduate or equivalent (GED).
    • 1 year applicable retail/customer service work experience.
    • Prior experience leading and directing a work team.
    • Basic computer/keyboard skills and experience using a computer in a Windows environment.
    • Results oriented with a willingness to follow through, make informed decisions, take initiative, complete tasks and problem solve.
    • Enjoys teamwork and encourages cooperation while working with others.
    • Demonstrated ability to effectively communicate both verbally and in writing.
    • Attention to detail with a high degree of accuracy.
    • Light-to-moderate physical effort required; Sitting, standing and walking will constitute 90% or more of a work shift to include stooping, kneeling and lifting.
    • Ability to identify colors.
    • Ability to work a flexible work schedule, including some nights and weekends.


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